What to learn from United #3411

This will not be exclusive. Everyone with an interest in communications and crisis communications, in particular, will write (or has already written) about what has happened in Chicago on United flight #3411 before heading to Louisville. In short: A passenger was forcefully pulled out of a plane by the airline. The […] Read more

Why many media training tutorials may have to be rewritten soon

A few days ago I came across an interesting article in politico.com, the Washington-based political publication covering the U.S. Congress, lobbying, media and the presidency. Founded in 2007 by two former Washington Post editors, it’s today seen as the leading source for analysis of the political arena in the U.S. […] Read more

Six inconvenient truths about today’s media world. And what it means for communicators.

A few weeks ago I spoke at the European Communications Summit 2016 in Brussels, on invitation by the European Association of Communication Directors (EACD). During the conference, a lot of talking was delivered about social acceptance and the “license to operate” for corporations, issued by the general public, whoever that exactly […] Read more